Privacy Policy
What information do we collect?
We collect information from you when you subscribe to our newsletter, fill out a form or submit property information. We may collect information about your computer, including your IP address, operating system and browser type using Google Analytics. This is to improve browsing for everyone and does not identify any individual. You can learn more about how data is collected with Analytics here.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We transfer information about you if Velocity Home Buyers is acquired by or merged with another company. In this event, Velocity Home Buyers will notify you before information about you is transferred and becomes subject to a different privacy policy.
Use of your Personal Information
Information we collect from you may be used in one of the following ways:
– To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
– To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
– To send regular marketing and follow up campaign text updates: the phone number you provide may be used to send you updates, ask for additional information, send property valuation, inquiries and/or other requests in relation to buying/selling your properties with us. The quantiy of our text varies. For help or additional information, text the word ‘SUPPORT’ to 407-743-7956. If you wish to unsubscribe, text ‘STOP’ to opt out at any time.
Sharing Information with Third Parties
Velocity Home Buyers does not sell, rent or lease its customer lists to third parties.
Velocity Home Buyers may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Velocity Home Buyers, and they are required to maintain the confidentiality of your information.
Velocity Home Buyers may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) confirm to the edicts of the law or comply with legal process served on Velocity Home Buyers or the site; (b) protect and defend the rights or property of Velocity Home Buyers; and/or (c) act under exigent circumstances to protect the personal safety of users of Velocity Home Buyers, or the public.
Tracking User Behavior
Velocity Home Buyers may keep track of the websites and pages our users visit within Velocity Home Buyers, in order to determine what Velocity Home Buyers services are the most popular. This data is used to deliver customized content and advertising within Velocity Home Buyers to customers whose behavior indicates that they are interested in a particular subject area. Analytics tools may include Google Analytics, Facebook Ads conversion tracking (Facebook pixel) and WordPress Stats. Personal data retrieved may include cookies and usage data.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Velocity Home Buyers. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Velocity Home Buyers website.
Security of your Personal Information
Velocity Home Buyers secures your personal information from unauthorized access, use, or disclosure. Velocity Home Buyers uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
– Delete your personal information from our records; and
– Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
– Provide a good or services requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
– Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
– Debug to identify and repair errors that impair existing intended functionality;
– Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
– Comply with the California Electronic Communications Privacy Act;
– Engage in public or peer-reviewed scientific, historical or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
– Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
– Comply with an existing legal obligation; or
– Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Remarketing
Velocity Home Buyers also may use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.
The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third-party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. For example, we may use Google’s “remarketing” service to target our ads to you based on your prior use of the Site when you visit on other sites in Google’s content network.
This Website May Use Google AdWords
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Velocity Home Buyers website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Personal, Financial, and Property Information
Our company is a real estate services firm that may require you submitting certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless as required to help us help you solve your real estate situation.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Changes to this Statement
Velocity Home Buyers reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Velocity Home Buyers welcomes your questions or comments regarding this Statement of Privacy. If you believe that Velocity Home Buyers has not adhered to this Statement, please contact the company at admin@velocityhomecash.com.
